And, to follow on from the apt reading detailed below, a timely shot in the arm of ormskirk oddity as I went to buy breakfast. The gambling arcade (free tea and coffee!)was open at ten past nine in the morning. It was full. Every single one of the players was a woman in her seventies, and the entire lot of them were listening to Muse. Very loudly indeed.
"He says it's inedible" said my front of house manager, as she laid the half-eaten fish and chips in front of me, and instantly I relaxed. Clearly, I observed, it was edible to some degree. I comped it, because I can't be arsed arguing the toss, and I want to make my front of house's lives as simple as possible. The haddock had been delivered that morning. The fryers had been cleaned that morning. The batter had been made that morning (and it's very good batter, ask me nicely and I'll give you the recipe some time). The fish and chips was identical to the other 27 portions I'd sent out on that lunch service, all of which had come back more or less hoovered up, we have have a (justified, if I do say so myself) very good reputation for our chips. But it was, apparently, "inedible". When it comes to complaints, less is more. If you use a hyperbolic word like that, I'll switch off, you've marked yourself as a rube, a chump, I'm not g...
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