I have written here several times down the years about customer complaints, both justified and idiotic. Working in hospitality they are an ineivitability. No matter how good you are, how consistent, you will get complaints. Very few of them stick in the memory, but some, by virtue of their extreme idiocy, do. And one popped into my mind as I was plating up a dish this lunchtime, and I thought, why not, it's as good a thing to write a blog about as any. It's also an entertaining example of how events can play out in ways you may not expect at the time. It sticks in the mind as it combined stupidity with a petty malice and venality which leaves me with no qualms about taking the piss out of it publicly. I rarely let bad reviews lie, if I feel they're unfair I might demur, if I feel they're reasonable I'll make a point of apologising. If they're stupid I'll take pleasure in replying very politely. This one got ignored. It happened on a Sunday, which is another ...
Not a slow news week, is it? Still, the papers can't be wall to wall imminent end of the world (though one could argue that some outlets could probably do with a spot more of it) all the time can they? Need a little levity amongst the hydrocarbon-fuelled misery, which is presumably the reason that the Graun helped to fill its pages with this piece, a hoary old retread of a story as old as, well, since kids were allowed in pubs where "some" (a word which does an incredible amount of heavy lifting in the press) Landlords are banning children from their pubs. It cites dreadful behaviour, disruption of trade, surly parents, I'm fairly sure I've read it a few times before (though this one does have the bonus story of a child disappearing down an open cellar hatch, which is kind of fun) This is not, by any stretch of the imagination, news, there are many pubs which don't welcome children, a situation which was largely the norm until relatively recently. I well rem...